At the Nantucket Community School, we respect your privacy and will not sell or provide your personal or confidential information to outside mailing lists or marketing companies. All information you share with us will only be used to process your order and provide excellent customer service. When you place an order with us, we require your name, phone number, mailing address, email address, and credit card information so that we may process your order as soon as possible. Your email address and phone number allow us to contact you about the status of your order. Any information stored on our site resides on a secure server only accessible to our staff. “Cookies” are small pieces of information stored by your web browser on your computer’s hard drive. Cookies enable us to provide features that enhance your shopping experience when you visit nantucketcommunityschool.org and remember your name and email address so you won’t have to re-enter it. Most web browsers automatically accept cookies, but if you change your browser to prevent that, you can still use most of the features on our website.
Emails:
The Nantucket Community School will use your email address to confirm your order.
Payment Policy:
Payments made on nantucketcommunityschool.org must be made in full at the time of registration. For offline enrollments, checks, exact cash, and money order payments may be submitted at either of our satellite locations: 56 Centre Street, 10 Surfside Road, or 30 Surfside Road. Please make payable to Nantucket Community School (NCS) or Nantucket Community Pool (NCP). Please include the participant’s name and class name on the memo line. All outstanding balances with the Nantucket Community School must be paid in full in advance of registering for new programs.
Refund/Cancellation:
NCS typically holds to our No Refund Policy. Refunds will not be granted in the case of absences or school/building closures. However, should a class be canceled by NCS, a refund or credit will be applied per the customer’s preference. Requests for credits due to unexpected circumstances will be reviewed on a case-by-case basis by NCS staff. If approved, refunds will be subject to a 10% processing fee. Credits must be used by May 1 of the current fiscal year (July 1-June 30).
Payment Plan Policy:
For families interested in a payment plan, please contact the program coordinator. To be actively enrolled in a program, payment must be received before the first day of each month, or a payment plan must be set up. If payment is not received on time, the customer’s future enrollment in all NCS programs will be withheld.
A fee of $25 will be charged for any returned checks.
Outstanding Balance Policy:
All outstanding balances with the Nantucket Community School must be paid in full in advance of registering for new programs. Failure to do so will jeopardize attendance in Nantucket Public Schools events such as field trips, athletics, and graduation.