Privacy and Payment Policy

At Nantucket Community School we respect your privacy and will not sell or provide your personal or confidential information to outside mailing lists or marketing companies. All information you share with us will only be used to process your order and provide excellent customer service. When you place an order with us, we require your name, phone number, mailing address, e-mail address, and credit card information so that we may process your order as soon as possible. Your email address and your phone number allow us to contact you about the status of your order. Any information stored on our site resides on a secure server only accessible to our staff. “Cookies” are small pieces of information that are stored by your web browser on your computer’s hard drive. Cookies enable us to provide features that enhance your shopping experience when you visit nantucketcommunityschool.org and remember your name and email address so you won’t have to re-enter it. Most Web browsers automatically accept cookies, but if you change your browser to prevent that, you can still use most of the features on our website.

Emails:

The Nantucket Community School will use your email address to confirm your order. We would also like to keep you updated on programs and community activities through our Constant Contact distribution list. You may opt in or out of any mailings you wish or do not wish to receive.

Payment Policy:

Payments made on nantucketcommunityschool.org must be made in full at time of registration. For offline enrollments, checks, exact cash and money order payments may be submitted at either of our satellite locations: 56 Centre Street, 10 Surfside Road or 30 Surfside Road.  Please make payable to Nantucket Community School (NCS) or Nantucket Community Pool (NCP).  Please include the participant’s name and class name on the memo line.  All outstanding balances with the Community School must be paid in full in advance of registering for new programs.

Refund/Cancellation:

NCS typically holds to our No Refund Policy. Refunds will not be granted in the case of absences or school/building closures. However, should a class be cancelled by NCS, a refund or credit will be applied per the customer’s preference.  Requests for credits due to unexpected circumstances will be reviewed on a case-by-case basis by NCS staff. If approved, refunds will be subject to a 10% processing fee.

Payment Plan Policy:

For families interested in a payment plan, please contact the program coordinator. Payment must be received before the first day of each month or have a payment plan set up for the customer to be actively enrolled in the program. If payment is not received on time, the customer’s future enrollment in all NCS programs will be withheld.

Outstanding Balance Policy:

All outstanding balances with the Community School must be paid in full in advance of registering for new programs and will jeopardize attendance in Nantucket Public School events such as field trips, athletics and graduation.